Trust Center
Hael's security and governance posture.
We hold our own AI systems to the standard Hael enforces. This is our live posture — the same surface Hael gives every customer.
SOC 2 Type IIISO/IEC 27001GDPREU & US data residency
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Certifications
Independently verified.
Hael's posture is assessed against the same frameworks our customers are. Where Hael is aligned to a framework but not yet certified, we say so — plainly.
SOC
SOC 2 Type II
In progressReport available on request
ISO
ISO/IEC 27001
In progressReport available on request
GDPR
GDPR
AlignedReport available on request
EU·AI
EU AI Act
Self-appliedReport available on request
Controls
The controls behind the posture.
Every claim above maps to an operating control. These run continuously and are evidenced in our audit chain.
Data handling
Where your data lives, and who touches it.
At a glance
Data residencyEU & US
Encryption at restAES-256
Encryption in transitTLS 1.2+
RetentionPer contract
Sub-processor changesNotified in advance
Tenant isolationPer-customer keys
See full sub-processor list →Reports
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